Shipping policy

Shipping Policy

Once your order is ready to be shipped, you will receive a WhatsApp message or email with your shipment details.

Orders are usually shipped within 1-2 weeks and delivered within 3–4 days after dispatch, depending on your location.

Each collection may have specific shipping details mentioned on the product page. In case of any delay, we will notify you.

We offer free shipping on orders worth 5,000 INR and above within India.

Pre-Orders

All pre-orders take approximately 3-4 weeks to deliver, as each piece is crafted exclusively for you.

The exact timeline will be shared via email once your order is placed.

Since pre-order pieces are made especially for you, no cancellations or refunds will be allowed on pre-orders.

Please take your sweet time to decide before placing a pre-order.

Domestic Orders

We currently ship across India through trusted courier partners.

Once your order has been dispatched, tracking details will be shared with you via WhatsApp or email.

International Orders

For international purchases, please write to us at:

info@somethingsustainable.in

Our team will guide you through product availability, shipping charges, timelines and payment details.

International shipping charges, duties, taxes, and customs fees may vary depending on the destination and will be confirmed before payment.