Shipping policy

Shipment Policy

All our products are couriered via trusted courier companies & payments are processed via PayU.

We invest a great deal of love and care in the making of each SOS piece. As a company policy we do not provide refund on any product sold / shipped. 

Once the SOS pieces are sold, they can be exchanged for replacement or a credit note (provided the below mentioned terms and conditions are met).

If for some reason, you are unsure of the size or we’ve missed a spot and you’d like to exchange them, you can write to us at info@somethingsustainable.in and someone from our customer care team will contact you within 1-2 business days to guide you through the process of returning and exchanging the garments. They may request for further information/photographs to assess your return request. Please do assist them.

All Pre-orders will take 15-20 days to deliver as each piece will be crafted exclusively for you. The exact timeline will be shared via email once you place an order. No cancellations or refunds will be allowed on the same. Please take your sweet time to decide on the Pre-orders.